Managed AI Services for Your Business

Ongoing monitoring, optimization, and evolution of your AI systems — so they keep performing as your business grows and technology advances.

Getting started

We start with a full system baseline — documenting every AI agent, automation, and integration you have running, whether we built them or not. We assess health, performance, and improvement opportunities, then propose a retainer tier that matches your needs.

What's included

Comprehensive system baseline and health assessment for all AI assets

Continuous monitoring with automated health checks and alerting

Monthly AI performance reviews with accuracy, usage, and cost analysis

Prompt and model optimization as new AI capabilities become available

Knowledge base updates and content refresh for AI agents

Proactive issue resolution before problems impact your business

Quarterly strategy sessions to identify new AI opportunities

Monthly executive report with ROI metrics and improvement recommendations

How we deliver

A structured, phase-gated process. Every phase includes formal sign-off before proceeding to the next.

01

Onboarding & System Baseline

1 week

Full inventory of AI systems, integrations, and automations; health assessment; performance baseline; documentation of current state; monitoring access setup.

What we do

  • Full inventory of all AI systems, agents, and automations
  • Health assessment across all AI assets
  • Performance baseline measurement
  • Documentation of current state and configurations
  • Monitoring access and credentials setup

What you get

  • AI asset inventory with health scores
  • Performance baseline report
  • System documentation and configuration records
  • Monitoring access confirmation
  • Onboarding summary with initial recommendations
02

Monitoring & Optimization Setup

1 week

Monitoring dashboards configured; alerting rules defined; first optimization pass; reporting templates established; escalation procedures documented.

What we do

  • Monitoring dashboard configuration
  • Alerting rules and thresholds definition
  • First optimization pass across all systems
  • Reporting templates and cadence establishment
  • Escalation procedures and SLA documentation

What you get

  • Live monitoring dashboards
  • Alerting configuration with escalation matrix
  • First optimization report with changes applied
  • Monthly reporting templates
  • Escalation procedures document with SLAs
03

Managed Operations

Ongoing monthly

Continuous monitoring; incident response; monthly performance review; prompt and model tuning; knowledge base maintenance; monthly executive report.

What we do

  • Continuous system monitoring and incident response
  • Monthly AI performance review and analysis
  • Prompt and model optimization tuning
  • Knowledge base updates and content refresh
  • Monthly executive report preparation

What you get

  • Monthly performance report with accuracy, usage, and cost metrics
  • Incident log with resolution details
  • Optimization changelog with impact measurements
  • Updated knowledge bases
  • Monthly executive summary with ROI metrics
04

Quarterly Review & Evolution

Quarterly

Strategic review of AI portfolio; new opportunity identification; technology upgrade recommendations; roadmap refinement; retainer scope adjustment.

What we do

  • Strategic review of entire AI portfolio
  • New AI opportunity identification and evaluation
  • Technology upgrade recommendations for new capabilities
  • Roadmap refinement and priority adjustment
  • Retainer scope review and adjustment

What you get

  • Quarterly strategic review presentation
  • New opportunity assessment with recommendations
  • Technology upgrade roadmap
  • Updated retainer scope and SLA
  • Quarterly executive report with year-over-year metrics

Frequently Asked Questions

Continuous monitoring, monthly performance reviews, prompt and model optimization, knowledge base updates, proactive issue resolution, quarterly strategy sessions, and monthly executive reports. Specific hours and SLAs depend on your tier — we tailor the retainer to match the complexity of your AI portfolio.

No. We manage AI systems regardless of who built them. During onboarding we document everything, assess health, and establish baselines. If we find issues or optimization opportunities in existing systems, we address them as part of the managed service.

Response times depend on your retainer tier. Standard tiers include next-business-day response for non-critical issues and same-day response for critical system failures. Priority tiers include faster SLAs. All tiers include proactive monitoring that catches most issues before they affect your business.

Absolutely. Retainers are reviewed quarterly. As you add new AI systems or your usage grows, we adjust scope and pricing accordingly. You can also scale down if systems stabilize and require less hands-on management.

We support that transition. Our quarterly reviews include progressive knowledge transfer. We document everything, train your internal team, and can transition to an advisory-only arrangement. The goal is to build your organization's AI capability, not create dependency.

See It in Action

Real-world examples of how businesses use this service to drive results.

View all use cases
Manufacturing

AI Predictive Maintenance for Small Manufacturers

Unplanned downtime can cost manufacturers thousands per hour. AI predictive maintenance uses sensors and machine learning to catch equipment failures before they happen, saving time and money.

Read use case
Healthcare

AI Remote Patient Monitoring for Allied Health: Better Outcomes Between Visits

Wearable biosensors paired with AI track exercise adherence and recovery between visits for physio, chiro, and rehab clinics — improving patient retention by 15 to 25 percent and delivering measurably better outcomes.

Read use case
Operations

AI Inventory and Demand Forecasting for Product-Based Businesses

AI-based demand forecasting reduces inventory errors by 20-50%. For retailers, restaurants, and any product-based business, that means less waste, fewer stockouts, and healthier margins.

Read use case
Manufacturing

AI Supply Chain Risk Monitoring for Canadian Manufacturers

Supply chain disruptions can cripple a small manufacturer overnight. AI monitors supplier health, geopolitical signals, weather, and commodity pricing in real time — reducing inventory 35% while increasing service levels 65%.

Read use case
Real Estate

AI Predictive Maintenance and Energy Optimization for Commercial Buildings: Cut Costs Before Problems Start

IoT sensors paired with AI predict HVAC and plumbing failures weeks in advance and optimize energy consumption automatically. Building owners are cutting energy waste by 30 percent or more and reducing emergency repair costs by 20 to 40 percent.

Read use case
Healthcare

AI Patient Flow and No-Show Prediction: How Clinics Are Filling Every Appointment Slot

AI analyzes booking patterns, weather, and patient history to predict no-shows before they happen — then auto-sends targeted reminders and backfills from your waitlist. Clinics are reducing no-shows by 20 to 30 percent.

Read use case

Ready to Get Started with Managed AI Services?

Book a free consultation to discuss your needs and see how we can help.